As your company grows, its communication platforms must also scale to meet the needs of your business. Unfortunately, many companies outgrow their platforms and leaders neglect to improve these systems. This can result in a range of concerns, such as security, conversation continuity, cost, and support. If your company hasn’t already explored unified communications (UC) solutions, then your leaders should reassess your current strategies.
Consumer level mobile, desktop, and laptop platforms are a poor substitute for your business communications. Popular IM, phone, and video chat platforms might be great for daily casual use, but they are less than ideal for your work-related correspondences. Award-winning secure UC solutions provide employees with secure channels, so that you never have to worry about who’s listening in. Your IT department will breath a sigh of relief, because UC can eliminate many of the data breach and accountability fears that they are subject to when employees use consumer channels to discuss business.
Have you ever experienced static or interrupted connections during a conference call? This can lead to untold hours of lost productivity, especially if your team relies on remote correspondences to get everyone on the same page. UC systems are built to handle the traffic of group conversations, so you won’t have to suffer through unexpected downtimes, annoying disruptions, and noise pollution.
Companies that invest in UC systems gain the advantage of having dedicated support teams to resolve issues and meet your company’s needs. Unlike consumer communication platforms like Skype, Google Chat, and other platforms, UC support teams are extremely familiar with the needs of midsize and enterprise organizations. Whether you’re trying to troubleshoot call forwarding, group calls, or other telephony solutions, a UC support team will have you covered.
Since UC systems rely on SIP trucking rather than traditional VoIP technologies, your employees will waste less time jumping into a conversation. UC systems can be scaled to meet your company’s needs, so that you aren’t tied to feature bundles that don’t apply to your needs. These customizable plans can free up your company’s budget so that you can focus on growing other areas of your business.
Growing companies often realize that they must start scaling their communication strategy to meet their needs, in order to remain competitive. Investing in a flexible UC system can vastly improve your communications performance while lowering expenditures. You’ll see a remarkable jump in your company’s internal productivity.