Living in the Bay Area, you expect to have the best of all worlds when it comes to connectivity and related services. The companies that compete to give you Internet, cable, and phone service do so in a competitive environment that forces them to enhance service offerings in order to gain and keep customers.
Below are some ways that area cable companies seek an edge in the battle to be able to serve you.
Now that greater speeds and greater bandwidth are possible, cable companies have been working to create the ultimate high-speed experience for your home or business. Some providers offer download speeds of up to 110 Mbps for their clientele, but at the same bundled prices they were used to receiving at slower speeds.
By providing improved services for the same package price, these companies not only retain customers who are generally pleased with the free enhancements, but also compete more effectively for new business.
Although many Internet service providers give you the access you need to enjoy online services such as on-demand movies, they frequently fall short in the category of direct entertainment services: television or movie channels, for example.
Conversely, local cable companies have managed to enhance their offerings by tailoring program options to serve a greater market. There are more international as well as sports programming options today than there were a few years ago.
Another feature that has continued to innovate is DVR service. Some local providers now offer multi-room DVR through the same box connection, which makes it easier for families to integrate their choice of television programming.
Some providers have also taken a page from the satellite television service providers’ playbook and made dozens of music channels available as part of the basic cable package.
If there are any users of traditional land lines still in the San Francisco area, they are few and far between. Cable phone service has proved to be superior in terms of both quality and convenience.
If you’re the kind of person who checks rates and has had phone service for a number of years, you probably know that local phone carriers that did not offer competitive prices saw them get driven down and out by both cable and VOIP service providers.
With VOIP, however, some users discovered that bandwidth issues could impede the performance of their phone, making its use for business unacceptable at times. Not so with cable: Plenty of bandwidth is on tap for phone users, and enhanced features that require additional bandwidth are also available.
The other service that cable companies helped spark, which was not a reality until recently, was the unlimited North American calling area for one low package price. Long-distance bills used to be something that people would fret over and occasionally placed limits on your ability to keep in touch with distant relatives.
Today, not only can you find low-cost packages that feature unlimited service, there are also even lower-cost packages that allow you to keep your phone line and use it locally while doing the bulk of your calling from a cell phone. In many cases, these packages cost less than what you would pay for just a DID, or dedicated phone number, without any service.